About the Program
The 2024 Fall Chief Revenue Cycle Management Congress is an informative gathering bringing together the top leaders in Revenue Cycle from healthcare systems across the country. Join your fellow CFOs, CROs, VPs of Revenue Cycle, and Patient Financial Services as we discuss the changing landscape of the future of RCM. Discussions at the program will encompass ideas around saving money, creating revenue streams, meshing resource needs with humans and artificial intelligence, price transparency, improving the patient financial experience, and so much more.
The Congress features an array of formats including keynotes, panel discussions, interactive workshops, and collaborative roundtable sessions, allowing for countless learning moments and networking opportunities. Communal meal functions further facilitate peer-to-peer connections, making this forum an invaluable platform for learning, sharing, and forging impactful connections within the healthcare community.
Topics of Discussion
Building a Culture of Excellence: Strategies for Attracting and Retaining Top Talent in Nursing and Finance
Let’s face it; employee turnover & disengaged employees are two key issues that can significantly reduce a company’s productivity. When an essential team member departs, it’s not just the intimate knowledge of our workflow we lose, we also face a decrease in productivity and employee morale until a fitting replacement is found.
The quality of care, operational efficiency, and innovation within healthcare organizations heavily depend on the skills, dedication, and engagement of their workforce. Given the sector’s unique challenges, including rigorous demands, emotional stress, and a highly competitive job market, healthcare leaders must employ strategic measures to attract and retain the best professionals, across all job classes.
Some strategies to be discussed are below:
- Develop a recruitment and retention strategy, right from the time of drafting the JD.
- Use a multi channel approach.
- Simplify the hiring process – especially in large health systems.
- Promote innovation, creativity and risk taking.
- Implement a solid feedback loop.
- Allow new recruits time to understand and absorb what we do – DO NOT RUSH THEM IN.
- Invest in professional growth.
- Maintain flexibility as an employer.
- Maintain a healthy work culture.
- Competitive pay and benefits.
- Celebrate success.
Virtual Augmented Reality as a Revenue Generation Strategy for Surgery
This roundtable will explore how virtual and augmented reality can transform revenue generation in surgery by enhancing training, improving patient outcomes, and streamlining procedural planning. The discussion will also cover the financial implications of integrating these technologies and their potential to open new revenue streams and market opportunities.
Strategies to Harden Revenue Cycle Automation Solutions
Revenue Cycle automations steam-line workflows, reduce staffing level requirements, generate higher financial returns, and provide consistency in reimbursement for services rendered. Disruptions anywhere within the healthcare revenue cycle service-scape can lead to enormous financial implications to health care provider systems. Financial system redundancy in RCM is essential as the likelihood of disruption continues to grow. It is no longer an IF but rather a When this happens to a healthcare organization. In this roundtable we will discuss critical revenue cycle automation solutions leveraged within our organizations, assess disruption costs associated with each of them, rank and share best strategy to mitigate if the solution rendered unavailable for a substantial period (weeks vs months).
Protecting Hospital Margins and Improving Cash Flow
This workshop will delve into essential strategies for safeguarding hospital margins and optimizing cash flow in the current healthcare landscape. Attendees will explore practical approaches to manage and reduce costs, enhance revenue cycle management, and improve financial forecasting. Key discussions will include optimizing billing and collections processes, addressing common cash flow challenges, and implementing best practices for financial sustainability. Participants will leave with actionable insights and tools to strengthen their hospital’s financial position and ensure long-term viability.
Denial Management Techniques for Optimal Revenue Cycle Performance
In this roundtable discussion, participants will explore effective denial management techniques to enhance revenue cycle performance. The conversation will focus on strategies for identifying and addressing common denial causes, using data analytics to drive improvements, and implementing best practices to optimize financial outcomes. Attendees will gain practical insights for overcoming denial challenges and boosting revenue efficiency in healthcare organizations.
Transformative Technologies: Maximizing Workflow Efficiency with AI and RPA
Discover how Artificial Intelligence (AI) and Robotic Process Automation (RPA) can transform workflow efficiency in revenue cycle management. This session offers practical strategies to streamline operations, reduce errors, and boost productivity, with real-world examples tailored to the needs of RCM leaders. Gain valuable insights into implementing these technologies to enhance your organization’s financial and operational performance.
Developing Partnerships with Clinical Service Lines to Ensure Financial Success
Join us for an in-depth workshop focused on creating and nurturing strategic partnerships between clinical service lines and financial leadership teams. This session will cover the essential elements of aligning financial strategies with clinical operations to achieve sustainable financial success. We will address techniques for improving communication, setting shared goals, and addressing financial challenges specific to clinical settings. Through case studies and interactive discussions, participants will gain insights into how these partnerships can enhance both clinical outcomes and financial performance.
86% of delegates said this is the best event they’ve attended all year
Keynote Speakers
A dynamic roster of keynote speakers drives innovation at our congress events. Discover thought leaders and game-changers whose invaluable insights foster growth and excellence in each of our delegates.
Pinnacle Homecare
Community Memorial Health System
Boston Children's Hospital
Saint Francis Health System
MedStar Health
SSM Health
Current Speakers
Baptist Health
Mason Health
Appalachian Regional Healthcare
Encompass Health
Health Care District of Palm Beach County
Rogers Behavioral Health System
Baptist Health
Oklahoma Heart Hospital
UofL Health
The Schedule
Event Registration
Opening Keynote
Strategy Sessions/Business Meetings
Afternoon Refreshments & Networking
Strategy Sessions/Business Meetings/Roundtables Discussions/Workshops
Free Time
Welcome Reception & Dinner
Networking Breakfast
Morning Keynote/Panel Session
Strategy Sessions/Business Meetings
Morning Refreshments & Networking
Strategy Sessions/Business Meetings
Workshops/Roundtable Disccussions
Networking Luncheon
Roundtables/Business Meetings/Workshops
Afternoon Refreshments & Networking
Strategy Sessions/Business Meetings
Closing Day Keynote
Free Time
Networking Reception & Dinner
Morning Refreshments & Networking
Workshops/Roundtable Disccussions
Brunch
Strategy Sessions/Business Meetings
Closing Keynote
Our Commitments to You
Maximized Networking Opportunities
A personal, customized itinerary
Exclusive qualified attendance
return on time and objective
Delegate Testimonials
Excellent program probably one of the best with pertinent information and conversation. More casual allows for more face-to-face conversations and connections. Thank you!
An extremely well-organized event with opportunity to network closely with like-minded leaders and meet vendors who get to know you without a templated sales pitch. I hope these events continue to grow and expand. The conversations of true barriers are more productive and attendees who truly want to help and mentor each other.
Excellent event well ran, very well staffed, great contacts to network with it was well worth my time.
The BridgeMark staff available to attendees for questions, directions, very friendly, and smiling. Truly professionals.