About the Program
The 2025 Fall Revenue Cycle Management Congress is a premier event bringing together leading executives in revenue cycle operations from hospitals and healthcare systems nationwide. This dynamic forum welcomes CFOs, CROs, Vice Presidents of Revenue Cycle, and Patient Financial Services leaders to engage in meaningful dialogue around the evolving future of Revenue Cycle Management.
Attendees will explore critical topics such as denials management, maximizing efficiency with fewer resources, new revenue generation strategies, the integration of human and artificial intelligence resources, price transparency, and enhancing the overall patient financial experience. The agenda features a diverse mix of keynotes, panel discussions, interactive workshops, and collaborative roundtables—offering rich learning opportunities and strategic peer networking.
Shared meal functions and informal gatherings further support valuable relationship-building among attendees, making this Congress a must-attend for those seeking to advance their organization’s financial performance and operational excellence.
This year’s event will be co-located with the Chief Nursing Officer and Healthcare Information Technology Congresses, providing unique opportunities for cross-functional collaboration and interdisciplinary engagement. Attendees will benefit from expanded networking and content offerings, fostering a more holistic understanding of today’s complex healthcare landscape.
Past Topics of Discussion
Here is a preview from our Spring 2025 event; we are currently curating topics and sessions for Fall 2025.
Reimagining Healthcare: Leveraging Revenue Cycle Insights to Improve the Patient Journey, Address Social Determinants of Health, and Shape the Future of Healthcare
In this discussion, we’ll discover how leveraging revenue cycle insights can enhance the patient journey, improve health equity, and drive organizational transformation. We’ll explore the connection between financial and clinical operations, highlighting how data can identify barriers related to social determinants of health. Attendees will gain strategies to streamline care delivery, boost patient engagement, and align financial performance with quality outcomes. This session offers a forward-looking perspective on building integrated, patient-centered systems that improve care access and sustainability—equipping leaders with tools to shape the future of healthcare in an evolving value-based landscape.
Turning Denials into Dollars: Smart Prevention Strategies for Optimizing Cost vs. Yield in the Revenue Cycle
As a group, let’s discuss proven strategies to proactively prevent denials and optimize revenue cycle performance in our organizations. We’ll explore how to balance cost and yield by identifying root causes of denials, implementing smart prevention tactics, and leveraging data-driven insights. Through real-world case studies, we’ll uncover high-impact opportunities for improving reimbursement, reducing rework, and enhancing payer collaboration. My goal is for all of us to walk away with actionable tools to boost efficiency, strengthen denial management workflows, and ultimately turn revenue leakage into revenue recovery – driving financial health across our systems.
Strengthening Cross-Department Collaboration: A Guide for Revenue Cycle Leaders
As a group, let’s explore practical strategies to break down silos and foster stronger alignment between revenue cycle, clinical, IT, and administrative teams. Leaders will learn how improved communication and shared goals can enhance operational efficiency, reduce denials, and drive a more seamless patient financial experience. Through real-world examples and actionable insights, this session will equip RCM executives with the tools to build productive partnerships across departments, leading to more cohesive, high-performing organizations ready to navigate the evolving healthcare landscape.
Tackling the Growing Regulatory Demands Without Losing Momentum
Revenue cycle leaders will gain strategies to stay ahead of an increasingly complex regulatory environment without compromising efficiency or performance. This session will cover proactive approaches to compliance, risk mitigation, and policy adaptation, helping leaders manage audits, meet evolving payer requirements, and implement regulatory changes with minimal disruption. Attendees will leave with practical tools to streamline workflows, maintain financial stability, and keep teams focused and productive—even as regulations continue to shift. Learn how to turn regulatory pressure into a catalyst for smarter, more agile operations.
Rising Costs, Shrinking Margins: Strategies for Managing Financial Pressure in Healthcare Operations
In this discussion, we’ll be sharing practical, real-world strategies to help you navigate the financial pressures healthcare operations are facing today. Together, let’s explore how to streamline your revenue cycle, optimize billing and collections, and improve operational efficiencies—helping you stay profitable despite rising costs. We’ll also discuss how technology can be a game-changer in managing financial challenges, while adapting to regulatory changes. You’ll walk away with actionable solutions and a deeper understanding of how to drive financial sustainability in your organization, all while maintaining high-quality patient care.
Predict, Protect, and Collect: Leveraging AI for Smarter Denial Management, Appeal Strategies, and Billing Optimization
In this session, we will discuss:
- How to use new tools to predict propensity to pay, receive real time denial feedback and correct claims prior to going to payers to achieve faster claim processing times. This in turn reduces the number of re-submissions, touches and appeals, as well as decreases overall denial inventory.
- How to use vendor canned solutions in conjunction with BOTS/AI to improve billing and collection performance while reducing standard workflow manual steps to create value added work and outcomes.
Doing More with Less: Streamlining Processes to Maximize Efficiency with Fewer Resources
This discussion explores strategies for optimizing revenue cycle management processes in the face of limited resources. We will discuss techniques for streamlining workflows, leveraging technology, and enhancing team productivity to drive efficiency and cost savings. Participants will learn best practices for reducing administrative burdens, automating tasks, and improving data accuracy while maintaining high-quality patient care and compliance. The session emphasizes practical solutions for healthcare organizations seeking to achieve greater financial performance with constrained budgets and staffing, ensuring sustainability in an increasingly complex healthcare landscape.
Right People, Right Roles: Optimizing Staffing Strategies to Drive Efficiency and Success
Join us as we’ll explore strategies to optimize staffing and align talent with organizational goals. Participants will learn how to identify the right skill sets for critical roles, implement efficient staffing models, and maximize team productivity. Discussions will focus on overcoming common staffing challenges, leveraging technology for better resource allocation, and fostering a culture of collaboration across departments. By the end, my hope is that we all gain actionable insights to improve staffing efficiency, enhance financial performance, and ensure our teams are equipped to drive long-term success in our healthcare organizations.
Beyond Manual: Harnessing Automation to Streamline and Future-Proof Your Revenue Cycle
Let’s explore how automation can enhance efficiency, reduce errors, and improve financial performance. As a group we’ll learn best practices for integrating automation tools into key revenue cycle processes, from patient registration to claims management. The session will also cover strategies for overcoming common challenges, future-proofing workflows, and adapting to evolving regulatory changes. Participants will collaborate on innovative solutions, share insights, and gain actionable takeaways for implementing automation to drive long-term success and sustainability in the revenue cycle.
Bridging the Gap: Leveraging Health Information Management to Protect Patient Data and Drive Quality Care
Discuss leveraging HIM and documentation as we work the whole Revenue Cycle to protect patient data and drive quality care to appeal. Will explore patient access vs. hospitals releasing information, ways to ensure data integrity and quality documentation in the electronic world, discussion of ‘do you see the story of the patient visit’.
89% of delegates said this is the best event they’ve attended all year
Past & Present Keynote Speakers
Meet the visionary leaders shaping the future of healthcare! Our dynamic keynote speakers bring bold ideas, breakthrough strategies, and real-world expertise—delivering the inspiration and insight that define every Congress experience.
Pinnacle Homecare
Community Memorial Health System, California
Boston Children's Hospital
Saint Francis Health System
MedStar Health
SSM Health, Missouri
United Health Services, New York
The Mount Sinai Health System, New York
Past & Present Honorary Speakers
Explore an impressive lineup of distinguished thought leaders who contribute invaluable expertise, groundbreaking research, and forward-thinking ideas that spark innovation and inspire progress amongst their industry peers.
Their presentations and discussions not only drive meaningful conversations but also create powerful opportunities for connection, collaboration, and industry-wide impact.
Borland Groover, Florida
Baptist Health
Mason Health
Saint Francis Healthcare System, Missouri
Moffitt Cancer Center, Florida
Appalachian Regional Healthcare
Catawba Valley Medical Center, North Carolina
Encompass Health
Tri-State Memorial Hospital, Washington
The Schedule
Event Registration
Opening Keynote
Strategy Sessions/Business Meetings
Afternoon Refreshments & Networking
Strategy Sessions/Business Meetings/Roundtables Discussions/Workshops
Free Time
Welcome Reception & Dinner
Networking Breakfast
Morning Keynote/Panel Session
Strategy Sessions/Business Meetings
Morning Refreshments & Networking
Strategy Sessions/Business Meetings
Workshops/Roundtable Disccussions
Networking Luncheon
Roundtables/Business Meetings/Workshops
Afternoon Refreshments & Networking
Strategy Sessions/Business Meetings
Closing Day Keynote
Free Time
Networking Reception & Dinner
Morning Refreshments & Networking
Workshops/Roundtable Disccussions
Brunch
Strategy Sessions/Business Meetings
Closing Keynote
Our Commitments to You
Maximized Networking Opportunities
A personal, customized itinerary
Exclusive qualified attendance
return on time and objective
Delegate Testimonials
An extremely well-organized event with opportunity to network closely with like-minded leaders and meet vendors who get to know you without a templated sales pitch. I hope these events continue to grow and expand. The conversations of true barriers are more productive and attendees who truly want to help and mentor each other.
Excellent event well ran, very well staffed, great contacts to network with it was well worth my time.
The BridgeMark staff available to attendees for questions, directions, very friendly, and smiling. Truly professionals.
This was a opportunity to learn, network, and grow. My time was respected and used efficiently. All schedule was followed and overall, done well. I look forward to mlthe next opportunity.