2024 Fall Revenue Cycle Management Congress

Hyatt Regency La Jolla at Aventine, San Diego, CA
November 10th
- 12th

Event will start in:


About the Program

The 2024 Fall Chief Revenue Cycle Management Congress is an informative gathering bringing together the top leaders in Revenue Cycle from healthcare systems across the country. Join your fellow CFOs, CROs, VPs of Revenue Cycle, and Patient Financial Services as we discuss the changing landscape of the future of RCM. Discussions at the program will encompass ideas around saving money, creating revenue streams, meshing resource needs with humans and artificial intelligence, price transparency, improving the patient financial experience, and so much more. 

The Congress features an array of formats including keynotes, panel discussions, interactive workshops, and collaborative roundtable sessions, allowing for countless learning moments and networking opportunities. Communal meal functions further facilitate peer-to-peer connections, making this forum an invaluable platform for learning, sharing, and forging impactful connections within the healthcare community.

Topics of Discussion

Focuses on talent management strategies and workforce development, essential for building a skilled and motivated team.

Focuses on optimizing revenue cycle performance, this topic delves into effective strategies and techniques for managing denials. Attendees will gain insights into best practices aimed at minimizing denials, improving reimbursement rates, and enhancing overall financial outcomes within the healthcare revenue cycle.

Emphasizes the importance of collaboration between payers and providers, addressing communication, negotiation, and partnership strategies.

Explores creative approaches and new revenue streams in the post-pandemic healthcare landscape, considering changes and opportunities brought about by Covid-19.

Focuses on regulatory compliance, payer guidelines, and industry standards, providing insights into ensuring adherence and avoiding penalties.

Highlights the role of technology, including artificial intelligence (AI), machine learning (ML), and automation, in enhancing financial operations and efficiency.

Addresses broader financial strategies, including margin management, financial sustainability, and liquidity optimization, essential for financial stability and growth.

Overall Experience
Level of Content
Value of time OOO

80% of delegates said this is the best event they’ve attended all year

Past Keynote Speakers

A dynamic roster of keynote speakers drives innovation at our congress events. Discover thought leaders and game-changers whose invaluable insights foster growth and excellence in each of our delegates.

Annamari Dietrichson
Vice President of Patient Experience, HCA Healthcare
Kris Seymour
Director Revenue Cycle Transformation Project Management Operations,
WellStar Health System

Past and Current Speakers

William Arneson
Director, Revenue Cycle Process and System Support,
Moffitt Cancer Center
Beth Arter
Corporate Director of Revenue Cycle - PFS Operations,
Cape Fear Valley Health
Brandon Burnett
Vice President Revenue Cycle,
Community Health System
Beth Carlson
Sr. Director, Revenue Cycle Integration,
WVU Medicine
Michael Excell
Associate Chief Revenue Officer,
UK HealthCare
Jim Heilsberg
Chief Financial Officer,
Tri-State Memorial Hospital
Shannon King
Senior Director of Revenue Cycle & Continuous Improvement,
Banner Health
Tracy Lamb
Vice President Revenue Cycle Management,
Banyan Treatment Centers
Jordan Mason
Sr. Director, Revenue Cycle,
Mayo Clinic

The Schedule

10:00 am - 6:00 pm

Event Registration

12:20 pm - 1:20 pm

Opening Keynote

1:30 pm - 3:30 pm

Strategy Sessions/Business Meetings

3:15 pm - 3:35 pm

Afternoon Refreshments & Networking

3:35 pm - 5:45 pm

Strategy Sessions/Business Meetings/Roundtables Discussions/Workshops

5:45 pm - 6:45 pm

Free Time

7:00 pm - 8:30 pm

Welcome Reception & Dinner

7:00 am - 8:00 am

Networking Breakfast

8:00 am - 9:00 am

Morning Keynote/Panel Session

9:00 am - 10:30 am

Strategy Sessions/Business Meetings

10:30 am - 11:00 am

Morning Refreshments & Networking

11:00 am - 11:45 am

Strategy Sessions/Business Meetings

11:45 am - 12:30 pm

Workshops/Roundtable Disccussions

12:30 pm - 1:30 pm

Networking Luncheon

1:30 pm - 3:30 pm

Roundtables/Business Meetings/Workshops

3:30 pm - 4:00 pm

Afternoon Refreshments & Networking

4:00 pm - 5:00 pm

Strategy Sessions/Business Meetings

5:00 pm - 5:45 pm

Closing Day Keynote

5:45 pm - 6:45 pm

Free Time

6:45 pm - 8:30 pm

Networking Reception & Dinner

8:00 am - 8:15 am

Morning Refreshments & Networking

8:20 am - 9:05 am

Workshops/Roundtable Disccussions

9:10 am - 9:55 am


10:05 am - 11:05 am

Strategy Sessions/Business Meetings

11:15 am - 12:00 pm

Closing Keynote

Our Commitments to You

Maximized Networking Opportunities

Cultivate meaningful relationships with peers and thought leaders via networking opportunities and functions, strategically designed and planned by our team ahead of the event.

A personal, customized itinerary

Participants customize their schedule by selecting from various sessions, tracks and private meetings that align specifically with their business needs and goals.

Exclusive qualified attendance

In order to facilitate the most optimal networking and meeting opportunities, participation is invitation only and strictly limited to Senior Level Administrators & Executives.

return on time and objective

Your time and the objectives you have set are our top priority. We strive to facilitate the right meetings and introductions to ensure your time with us is being justified with real value.

Delegate Testimonials

Ardelle Bigos
Finger Lakes Health

Excellent program probably one of the best with pertinent information and conversation. More casual allows for more face-to-face conversations and connections. Thank you!

Hemali Joshi
CAN Community Health

An extremely well-organized event with opportunity to network closely with like-minded leaders and meet vendors who get to know you without a templated sales pitch. I hope these events continue to grow and expand. The conversations of true barriers are more productive and attendees who truly want to help and mentor each other.

Ray Ready
Lakeland Regional Health

Excellent event well ran, very well staffed, great contacts to network with it was well worth my time.

Wanda Begay
Kayenta Indian Health Service Hospital

The BridgeMark staff available to attendees for questions, directions, very friendly, and smiling. Truly professionals.

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