About the Program
The Fall Revenue Cycle Management Congress brings together healthcare revenue cycle leaders, including CFOs, CROs, Vice Presidents of Revenue Cycle, and Patient Financial Services executives from hospitals and health systems nationwide.
Through expert-led keynotes, panel discussions, interactive workshops, and one-on-one business meetings, attendees will gain actionable insights to strengthen financial performance, streamline revenue cycle operations, and improve patient outcomes.
Co-located with the Chief Nursing Officer Congress, the event also provides expanded networking opportunities and cross-functional collaboration across healthcare leadership.
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Topics of Discussion
State of the Revenue Cycle 2026: Margins, Money, & Momentum
Join Jonathan L. Manis, Senior Vice President and Chief Information Officer at Christus Health, as he challenges us to reimagine the future in Brave New World: The Future DEMANDS Different! Manis will delve into the transformative role of available and evolving healthcare technology and the mindset we need to adopt for a modern, consumer-centric healthcare delivery model. Discover how a new perspective of healthcare delivery can revolutionize patient care and shape the future of our industry. This session is a must-attend for healthcare leaders and innovators seeking valuable insights and perspectives.
Implementing Gen AI & Agentic AI in RCM Without Breaking Workflows
In this open forum discussion we will discuss the potential future of hospital access, where patient experience and financial performance are not competing priorities, but aligned goals. This session examines how front-end processes, from registration to billing, define the patient journey and impact your bottom line. We will challenge the idea that you must sacrifice one for the other. Join us to explore innovative strategies that create a seamless, compassionate patient experience while simultaneously ensuring financial strength.
Denial Prediction & Prevention Using AI: Reducing Write-Offs in Real Time
With patient volumes rising and staffing budgets staying flat, revenue cycle leaders are being asked to do more with less—without sacrificing performance. This interactive roundtable will explore practical strategies for managing a lean RCM operation while maintaining efficiency and improving financial outcomes. We’ll dive into cost-saving approaches like outsourcing, offshoring, automation, and performance optimization. Join your peers to discuss what’s working, what’s not, and how to strategically recoup revenue while reducing operational expenses. Walk away with actionable ideas to streamline your team, scale your processes, and stay ahead in an increasingly resource-constrained environment.
Regulatory Reset: Mastering OBBBA, CMS Changes, & Transparency Rules
In a time when patient expectations are rising and burnout is real, revenue cycle leaders must find new ways to create meaningful, compassionate experiences—without sacrificing performance. This roundtable invites participants to explore how patient financial services teams can align operational efficiency with patient-centered values. We’ll discuss strategies for reducing empathy fatigue, training staff for emotionally intelligent communication, improving transparency in financial conversations, and designing systems that foster trust. Join us for a candid conversation about the small changes that make a big difference across every touchpoint—from call center to collections—and how that directly impacts both patient satisfaction and the bottom line.
The 2026 Staffing Cliff: Building AI-Ready Teams in a Talent Crisis
This interactive session picks up where this morning’s “Catalyst Effect” panel left off—bringing hospital and health system leaders from nursing, IT, and revenue cycle back together to move from ideas to implementation. Guided by real-world questions from the panelists, participants will engage in open-ended roundtable discussions focused on cross-functional collaboration, governance, and patient experience innovation. Each table will be invited to share key takeaways, so everyone leaves with actionable insights—not just inspiration. Expect a high-energy exchange of ideas, with practical insights you can take back to your teams. Transformation doesn’t happen in silos—and neither will this conversation.
Patient-Centric Collections: Flexible Payments, Digital Tools, & Better Experiences
This interactive session picks up where this morning’s “Catalyst Effect” panel left off—bringing hospital and health system leaders from nursing, IT, and revenue cycle back together to move from ideas to implementation. Guided by real-world questions from the panelists, participants will engage in open-ended roundtable discussions focused on cross-functional collaboration, governance, and patient experience innovation. Each table will be invited to share key takeaways, so everyone leaves with actionable insights—not just inspiration. Expect a high-energy exchange of ideas, with practical insights you can take back to your teams. Transformation doesn’t happen in silos—and neither will this conversation.
Fighting Sophisticated Denials in 2026: Appeals, Clean Claims, & Recovery Tactics
This interactive session picks up where this morning’s “Catalyst Effect” panel left off—bringing hospital and health system leaders from nursing, IT, and revenue cycle back together to move from ideas to implementation. Guided by real-world questions from the panelists, participants will engage in open-ended roundtable discussions focused on cross-functional collaboration, governance, and patient experience innovation. Each table will be invited to share key takeaways, so everyone leaves with actionable insights—not just inspiration. Expect a high-energy exchange of ideas, with practical insights you can take back to your teams. Transformation doesn’t happen in silos—and neither will this conversation.
Advisory Board
We are proud to introduce our National Revenue Cycle Management Advisory Board of leading industry experts. This collaborative group provides insights, session suggestions, and overall feedback on opportunities for constant growth at our events.
United Health Services, New York
The Mount Sinai Health System, New York
Baptist Health System KY & IN, Kentucky
Children's Hospital Colorado, Colorado
Hackensack Meridian Health, New Jersey
Past Speakers
Explore an impressive lineup of distinguished thought leaders who contribute invaluable expertise, groundbreaking research, and forward-thinking ideas that spark innovation and inspire progress amongst their industry peers.
Their presentations and discussions not only drive meaningful conversations but also create powerful opportunities for connection, collaboration, and industry-wide impact.
Hackensack Meridian Health, New Jersey
SSM Health, Oklahoma
Surgery Partners, Texas
Baptist Health System KY & IN, Kentucky
United Health Services, New York
Prime Healthcare Medical Groups - Region 2, New Jersey
CU Medicine, Colorado
Children's Hospital Colorado, Colorado
UofL Health, Kentucky
The Schedule
Event Registration
Opening Keynote
Strategy Sessions/Business Meetings
Afternoon Refreshments & Networking
Strategy Sessions/Business Meetings/Roundtables Discussions/Workshops
Free Time
Welcome Reception & Dinner
Networking Breakfast
Morning Keynote/Panel Session
Strategy Sessions/Business Meetings
Morning Refreshments & Networking
Strategy Sessions/Business Meetings
Workshops/Roundtable Disccussions
Networking Luncheon
Roundtables/Business Meetings/Workshops
Afternoon Refreshments & Networking
Strategy Sessions/Business Meetings
Closing Workshop
Free Time
Networking Reception & Dinner
Morning Refreshments & Networking
Panel
Brunch
Strategy Sessions/Business Meetings
Closing Leadership Talk
Delegate Testimonials
An extremely well-organized event with opportunity to network closely with like-minded leaders and meet vendors who get to know you without a templated sales pitch. I hope these events continue to grow and expand. The conversations of true barriers are more productive and attendees who truly want to help and mentor each other.
Excellent event well ran, very well staffed, great contacts to network with it was well worth my time.
The BridgeMark staff available to attendees for questions, directions, very friendly, and smiling. Truly professionals.
This was a opportunity to learn, network, and grow. My time was respected and used efficiently. All schedule was followed and overall, done well. I look forward to mlthe next opportunity.