About The Program
The Spring Chief Nursing Officer Congress is a highly anticipated event, bringing together esteemed leaders such as CNOs, CNEs, VPs of Nursing, and VPs of Patient Experience from healthcare systems and hospitals throughout North America. Focused on addressing pressing issues within the healthcare landscape, discussions at the program revolve around tackling nursing shortages, devising strategies for workplace violence prevention, harnessing the potential of telehealth, evolving nursing care delivery models, integrating AI, and so much more. Attendees engage in meaningful dialogues, sharing their experiences and insights while also fostering collaborative solutions to drive positive change in the healthcare industry.
This year, the Congress will be tri-located with our Revenue Cycle Management and Healthcare IT Congresses, offering exciting opportunities for crossover networking and content sessions. Attendees will be able to connect with professionals from other key areas of healthcare, enriching the learning experience and fostering broader collaboration.
The Congress features an array of formats including keynotes, panel discussions, interactive workshops, and collaborative roundtable sessions, allowing for comprehensive exploration and networking opportunities. Communal meal functions further facilitate peer-to-peer connections, making this forum an invaluable platform for learning, sharing, and forging impactful connections within the healthcare community.
Past Topics Of Discussion
Here is a preview from our Fall 2024 event; we are currently curating topics and sessions for Spring 2025.
From Burnout to Balance: Prioritizing Resilience and Self-Care Strategies for CNOs
In this session, we will explore actionable self-care strategies tailored for nursing leaders including mindfulness techniques, stress management practices, and effective work-life balance approaches. Attendees will gain insights from recent research and real-world case studies, and will have the opportunity to share and develop practical tools to enhance their own resilience while supporting their teams. This session aims to empower CNOs to lead with renewed energy and balance, ultimately fostering a healthier work environment for themselves and their organizations.
Prioritizing Workplace Safety and Violence Prevention in Nursing Environments
As a group, let’s address critical strategies for enhancing safety and preventing violence in our hospitals. This session will cover practical measures to protect nursing staff, including the implementation of robust safety protocols, staff training programs, and the creation of a supportive reporting culture. Participants will explore effective interventions and policies that foster a safer work environment and promote well-being among nurses. Join us to gain actionable insights and tools to advance workplace safety and reduce incidents of violence in your organization.
Flexible Hours and Work-Life Balance: Enhancing Leadership Schedules
Let’s explore innovative scheduling strategies designed to improve work-life balance for our teams. As a group we’ll examine how flexible hours and adaptive work arrangements can enhance job satisfaction, reduce burnout, and promote overall well-being among leadership teams. The goal is for everyone to gain insights into successful models and best practices for implementing flexible schedules, while understanding the impact of these practices on both leadership effectiveness and team dynamics. Let’s brainstorm how to create a more balanced and sustainable work environment for our teams!
Campus Connections: Partnering with Local Academics to Power Up Your Workforce
Healthcare organizations are grappling with significant workforce challenges, including rising leave of absences and vacancies, a growing reliance on travelers and registry, and the impacts of the “Great Resignation” and generational shifts. These issues have led to increased RN turnover, especially during night shifts, and a host of other staffing concerns.
In this session, we’ll dive into the innovative strategies we’ve implemented in collaboration with local academic centers to address these challenges. We’ll explore the outcomes of these initiatives, share feedback from both our staff and academic partners, and discuss the valuable lessons learned. We’ll also outline next steps for each strategy and review additional approaches for recruitment and retention to help you build a stronger, more resilient workforce.
Empowering Connections: Strengthening Clinical Presence for Improved Patient Access
In today’s rapidly evolving healthcare landscape, the synergy between Revenue Cycle Management (RCM) and Clinical Nursing Operations (CNO) is crucial for enhancing patient care and operational efficiency. The panel “Empowering Connections: Strengthening Clinical Presence for Improved Patient Access” brings together experts to explore innovative strategies for optimizing clinical presence and streamlining patient access. Attendees will gain insights into how integrating RCM and CNO perspectives can lead to better resource allocation, reduced administrative burdens, and improved patient satisfaction. Discussions will cover collaborative strategies to align clinical operations with revenue processes, the use of advanced technologies to support both clinical and financial health, and patient-centric models that balance care and financial goals. This session offers valuable opportunities for leaders to connect, share ideas, and drive meaningful improvements across their organizations.
Constructing Effective Virtual Nurse Programs for Modern Healthcare
The nursing shortage has touched and greatly impacted all of us in healthcare and it is not going away anytime soon. We must look at new ways to bring nurses to the bedside and support those there to decrease their burnout and give them more time with their patients. We have to find innovative ways to support our workforce and the quality and safety of patients in our care. Join me in discussing our journey into Virtual Nursing at the bedside. The research into the model we chose and why, the impact it has made and we hope for it to make in the future. Listen to how it works and how it is even possible.
Growing Caregivers – Fostering our Youth to Build the Future of Healthcare
Healthcare agencies are facing many challenges in today’s recruitment efforts. With ample job opportunities available, the same interest or eagerness to be in a healthcare related field has dwindled. It is time for organizations to think outside the box and engage our future prospective employees earlier. This session introduces a new and interesting approach to connecting with our youth, helping to achieve graduation expectations with an intent to hire.
AI & New Technology - Beware of the Unintended Consequences
While AI and new technologies offer exciting opportunities to enhance patient care, they can also bring unexpected surprises that might disrupt or even endanger it. In this session, we’ll dive into the potential pitfalls of integrating cutting-edge tech, from algorithm glitches to data missteps to the simple distraction of our phones in the field. Through interactive scenarios and problem-solving exercises, you’ll learn how to anticipate and counteract these unintended consequences effectively. Join us to gain practical tips and strategies for ensuring that your technological advances boost care quality while keeping patient safety at the forefront!
90% of delegates said this is the best event they’ve attended all year
Advisory Board
We are proud to introduce our National Chief Nursing Officer Advisory Board of seven leading healthcare industry experts. This collaborative group provides insights, session suggestions, and overall feedback on opportunities for constant growth at our events.
Atrium Health
Rochester Regional Health System
Penn State Health
UT Southwestern Medical Center
Community Memorial Health System
Bryan Health - Crete Area Medical Center
U.S. Department of Veterans Affairs
Past & Present Speakers
A dynamic roster of thought leaders who contribute valuable insights and expertise, sharing cutting-edge research, industry trends, and innovative ideas that can drive progress and inspire their industry peers.
Their presentations and discussions foster networking opportunities, facilitate knowledge exchange, and help shape the future direction of their respective field.
Orlando Health
Piedmont Henry Hospital
Medical City McKinney
SBH Health System
Brooks Rehabilitation Hospital at Bartram Campus
Northeast Regional Medical Center
MedStar Health
St. Peter's Health
Corona Regional Medical Center
The Schedule
Event Registration
Opening Keynote
Strategy Sessions/Business Meetings
Afternoon Refreshments & Networking
Strategy Sessions/Business Meetings/Roundtables Discussions/Workshops
Free Time
Welcome Reception & Dinner
Networking Breakfast
Morning Panel Session
Strategy Sessions/Business Meetings
Morning Refreshments & Networking
Strategy Sessions/Business Meetings
Workshops/Roundtable Discussions
Networking Luncheon
Business Meetings/Workshops
Afternoon Refreshments & Networking
Strategy Sessions/Business Meetings
Closing Workshop
Free Time
Networking Reception & Dinner
Morning Refreshments & Networking
Opening Panel
Brunch
Strategy Sessions/Business Meetings
Closing Workshop
Our Commitments to You
Maximized Networking Opportunities
A personal, customized itinerary
Exclusive qualified attendance
return on time and objective
Delegate Testimonials
This was an incredible experience for CNOs and other senior level leaders. It was a diverse group of leaders from all areas of healthcare leadership and organizations, and the discussions were engaging, inspiring and thought provoking. I enjoyed sharing best practices that have worked for my organizations that newer CNOs can utilize in their roles. The hosting team was incredibly welcoming, professional and engaging. Well done!
This was my first CNO event as a new CNO, and it brought me out of my comfort zone and led to new colleagues, professional relationships, and ideas!
The Fall CNO Congress, hosted by Bridgemark, was an outstanding event. It featured insightful presentations and engaging roundtable discussions that facilitated knowledge sharing, along with excellent networking opportunities. I love that the attendee list is small as this allows for engagement in intentional knowledge sharing with fellow nurse executives from around the world.
The Bridgemark conference brought together an amazing and talented array of experienced leaders! It allowed us leaders to think together and share solutions for today's issues - in a small, intimate setting that allows for true connection. I find this gathering to be incredibly valuable.
