About the Program
The Spring Chief Revenue Cycle Management Congress is an informative gathering bringing together the top leaders in Revenue Cycle from healthcare systems across the country. Join your fellow CFOs, CROs, VPs of Revenue Cycle, and Directors of Patient Financial Services as we discuss the changing landscape of the future of RCM. Discussions at the program will encompass ideas around saving money, creating revenue streams, meshing resource needs with humans and artificial intelligence, price transparency, improving the patient financial experience, and so much more.
This year, the Congress will be tri-located with our Chief Nursing Officer and Healthcare IT Congresses, offering exciting opportunities for crossover networking and content sessions. Attendees will be able to connect with professionals from other key areas of healthcare, enriching the learning experience and fostering broader collaboration.
The Congress features an array of formats including keynotes, panel discussions, interactive workshops, and collaborative roundtable sessions, allowing for countless learning moments and networking opportunities. Communal meal functions further facilitate peer-to-peer connections, making this forum an invaluable platform for learning, sharing, and forging impactful connections within the healthcare community.
Top Topics of Discussion
Reimagining Healthcare: Leveraging Revenue Cycle Insights to Improve the Patient Journey, Address Social Determinants of Health, and Shape the Future of Healthcare
How does leveraging data and insights from the revenue cycle transform healthcare delivery? As a group, let’s focus on how we can improve the patient journey by integrating financial processes with clinical care, ultimately enhancing the patient experience and providing them better access to care. We’ll dive into how revenue cycle data can identify and address social determinants of health, reduce disparities, and support a more personalized, equitable approach to healthcare. I challenge us to look ahead at how these advancements can shape the future of healthcare, promoting more efficient systems, improved outcomes, and healthier communities.
Predict, Protect, and Collect: Leveraging AI for Smarter Denial Management, Appeal Strategies, and Billing Optimization
Let’s discuss:
- How to use new tools to predict propensity to pay, receive real time denial feedback and correct claims prior to going to payers to achieve faster claim processing times. This in turn reduces number of re-submissions, touches and appeals, as well as decreases overall denial inventory.
- How to use vendor canned solutions in conjunction with BOTS/AI to improve billing and collection performance while reducing standard workflow manual steps to create value added work and outcomes.
Doing More with Less: Streamlining Processes to Maximize Efficiency with Fewer Resources
This engaging session aims to explore strategies for optimizing revenue cycle management processes in the face of limited resources. We will discuss techniques for streamlining workflows, leveraging technology, and enhancing team productivity to drive efficiency and cost savings. Participants will learn best practices for reducing administrative burdens, automating tasks, and improving data accuracy while maintaining high-quality patient care and compliance. The session emphasizes practical solutions for healthcare organizations seeking to achieve greater financial performance with constrained budgets and staffing, ensuring sustainability in an increasingly complex healthcare landscape.
Right People, Right Roles: Optimizing Staffing Strategies to Drive Efficiency and Success
Join us for this thought-provoking session as we explore strategies to optimize staffing and align talent with organizational goals. Participants will learn how to identify the right skill sets for critical roles, implement efficient staffing models, and maximize team productivity. Discussions will focus on overcoming common staffing challenges, leveraging technology for better resource allocation, and fostering a culture of collaboration across departments. By the end, my hope is that we all gain actionable insights to improve staffing efficiency, enhance financial performance, and ensure our teams are equipped to drive long-term success in our healthcare organizations.
Understanding the 3 P’s of Revenue Cycle: People, Process, & Patients
This closing session with leave you thinking about the three pillars of a successful revenue cycle: people, process, and patients. We will explore how to:
- PEOPLE: Investing in training and development to build a skilled and motivated workforce.
- PROCESS: Streamlining workflows and leveraging technology to improve efficiency and accuracy.
- PATIENTS: Foster a patient-centric culture that prioritizes communication, transparency and affordability.
89% of delegates said this is the best event they’ve attended all year
Past Keynote Speakers
A dynamic roster of keynote speakers drives innovation at our Congresses. Discover thought leaders and game-changers whose invaluable insights foster growth and excellence in each of our delegates.
Pinnacle Homecare
Boston Children's Hospital
Health Care District of Palm Beach County
MedStar Health
SSM Health
Past & Present Speakers
A dynamic roster of thought leaders who contribute valuable insights and expertise, sharing cutting-edge research, industry trends, and innovative ideas that can drive progress and inspire their industry peers.
Their presentations and discussions foster networking opportunities, facilitate knowledge exchange, and help shape the future direction of their respective field.
United Health Services
Moffitt Cancer Center
Cape Fear Valley Health
Brooks Rehabilitation
Community Health System
WVU Medicine
Moffitt Cancer Center
UK HealthCare
Catawba Valley Health System
The Schedule
Event Registration
Opening Keynote
Strategy Sessions/Business Meetings
Afternoon Refreshments & Networking
Strategy Sessions/Business Meetings/Roundtable Discussions/Workshops
Free Time
Welcome Reception & Dinner
Networking Breakfast
Morning Panel Discussion
Strategy Sessions/Business Meetings
Morning Refreshments & Networking
Strategy Sessions/Business Meetings
Roundtable Discussions
Networking Luncheon
Workshops/Business Meetings
Afternoon Refreshments & Networking
Strategy Sessions/Business Meetings
Closing Day Workshop
Free Time
Networking Reception & Dinner
Morning Refreshments & Networking
Roundtable Discussions
Brunch
Strategy Sessions/Business Meetings
Closing Panel
Our Commitments to You
Maximized Networking Opportunities
A personal, customized itinerary
Exclusive qualified attendance
return on time and objective
Delegate Testimonials
Excellent program probably one of the best with pertinent information and conversation. More casual allows for more face-to-face conversations and connections. Thank you!
Excellent event well ran, very well staffed, great contacts to network with it was well worth my time.
The BridgeMark staff available to attendees for questions, directions, very friendly, and smiling. Truly professionals.
This was a opportunity to learn, network, and grow. My time was respected and used efficiently. All schedule was followed and overall, done well. I look forward to mlthe next opportunity.
